Contact support
Get help with accounts, browser sessions, payments, privacy, or abuse reports.
Email support@tabsail.com. We respond to customer requests within 3 business days. Support is handled by email. TabSail is operated by individual operator 朱城磊, based in China.
Browser or SDK issues
Include your SDK/client version, sanitized reproduction, session and request IDs, approximate time and region, and the expected and observed result. See Troubleshooting for checks you can run first.
Payments and account requests
For a payment problem, include the account email and checkout or receipt reference. For account closure, data export, correction, or deletion, contact us from the account email where possible. We verify ownership before disclosing or deleting account data. See the Privacy Policy and Refund Policy.
Keep secrets out of email
Do not send API keys, connection URLs, cookies, saved Profile state, website passwords, full payment-card details, or sensitive screenshots. We will not ask for your password or card security code. For abuse or a suspected security incident, describe the affected resource and impact without including reusable credentials.